Refund policy
Return and Refund Policy
At Kovapak, we want you to be completely satisfied with your purchase. If you're not 100% happy with your order, we offer free returns and a 30-day Money-Back Guarantee.
Free Returns
We believe in making returns as easy and hassle-free as possible. If you’re not satisfied with your purchase for any reason, you can return it within 30 days of the delivery date, and we’ll cover the return shipping cost.
If you want to make a return, contact us at contact@kovapak.com
30-Day Money-Back Guarantee
We stand behind the quality of our products. If for any reason you’re not completely satisfied with your purchase, you have 30 days from the delivery date to return the item for a full refund—no questions asked.
Refund Details:
- Refunds will be issued to the original payment method.
- It may take 5-10 business days for the refund to appear in your account, depending on your bank or credit card issuer.
Exceptions:
- Items must be in their original condition and packaging to qualify for a refund.
- We do not accept returns or issue refunds for products that have been heavily used or damaged.
Contact Us
If you have any questions about our return and refund policy, please reach out to us at contact@kovapak.com We’re here to help!